Shangri-La Surabaya: Five-Star Experience From The Best Hotel In Town

Review of Shangri-la Hotel Surabaya | JL. May. Jend. Sungkono 120
luxury stay five star
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Tejo
Tejo
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When you’re in Surabaya, ask the locals about the best five-star hotel in town and you’ll get an undisputed answer: Shangri-La! Situated in West Surabaya, known as the most elite part of Surabaya, the five-star hotel is never far from any interesting places. It’s very close to two of the hippest malls in town: Ciputra World and Supermall, the best hangout place: Spazio, and famous food outlets such as Pisa Cafe, Kabinet Coffee, and Bandar Djakarta Surabaya.

Spacious and clean rooms

Shangri-la Surabaya's Room

Rooms at the Shangri-La are luxurious and spacious with typical hotel facilities like a comfy mattress, a flat screen TV, bathing supplies, a fridge, safety box, private bathroom. Some would provide you with the view of Surabaya.

Wait! We are talking about the best five-star hotel in Surabaya, so things must be above the average hotel standard. Yup! The latex mattress (many Indonesian hotels use spring beds), a plasma TV with broader coverage of international channels, a sparkling clean bathroom with free and good quality bathroom supplies are the amenities that prove Shangri-La as a five-star hotel.

With the carpeted floor, families with children can walk comfortably on the soft floor without worrying about it being too slippery and it is much safer for kids to play on the floor. In Indonesia, there are very few hotels with carpeted floors, even for those that consider themselves five-star hotels. So, this amenity makes Shangri-La excel among the other five-star hotels.

The price can be quite premium though. Depending on the room sizes and whether or not the room has a city or pool view, it ranges from 150 USD to 200 USD a night. For executive rooms and suites (the ones with a living room and a balcony), room rates range from 250 USD to 500 USD per night. However, you pay for what you get, and a comfortable and pampering stay at Shangri-la is guaranteed.

See our full list of recommended Hotels in Surabaya, East Java, Indonesia and also compare the prices with airbnbs in Surabaya, East Java, Indonesia

Lobby lounge with live music

Shangri-la Lobby Lounge

Don’t feel like going out of the hotel? You may visit the lobby lounge,which is actually the biggest lobby lounge in town, and you’re in for a treat! The lobby has a bar! So, order a series of international cocktails such as Margarita or Long Island Ice Tea, or perhaps chill out while enjoying a glass of fresh juice, coffee, or its huge selection of tea (oolong, black tea, etc.).

There is something else in the lobby that may keep you from leaving the area. In the morning and afternoon, the piano players will play relaxing tones of classical and popular international and Indonesian songs. Go there in the evening and the live acoustic band will make you sway with light jazz and bossa nova music.

See our full list of recommended Hotels in Surabaya, East Java, Indonesia and also compare the prices with airbnbs in Surabaya, East Java, Indonesia

It’s all about the buffet!

Jamoo buffet selection

Shangri-La has one of the best buffet restaurants called Jamoo. For 20 USD, you will be able to enjoy the broad selection of delicious continental food, an all-you-can-eat session! Satisfy your tummy with the wide range of antipasto (Italian appetizer containing pickled meat and veggies), Chinese food, sushi, and of course, local Indonesian food like soto (chicken soup with yellowish herbs) and satay (chicken, beef or pork skewered on bamboo sticks with sweet peanut sauce). Be sure to come on an empty tummy!

The highlight of the buffet is the ice cream station! Try the waffle ice cream. Go ahead and pick your own toppings and satisfy the dessert section of your tummy! Imagine a crunchy waffle and refreshing ice cream… Don’t forget to try the traditional Indonesian beverage called jamu. It’s a refreshing herbal drink that will make you healthier.

See our full list of recommended Hotels in Surabaya, East Java, Indonesia and also compare the prices with airbnbs in Surabaya, East Java, Indonesia

A little taste of Mexico

Desperados Grill and Bar

If you feel a bit adventurous for the night, go to Desperados Grill and Bar on the Level 1 of the hotel. This might not be the most popular night spot in Surabaya at the moment, but this bar is really something. It’s a Mexican bar! Enjoy a huge selection of bar food such as nachos or Mexican burgers, and wash your palate with Margarita and Mexican famous tequila brands of Cuervo and Patron!

See our full list of recommended Hotels in Surabaya, East Java, Indonesia and also compare the prices with airbnbs in Surabaya, East Java, Indonesia

Eat Japanese food at Nishimura

Shabu shabu at Nishimura - the Japanese Restaurant

There’s a reason why we talk mostly about the food. The highlight of the hotel is actually its food and beverages and one of the most famous Japanese restaurants in Surabaya is here! It’s called Nishimura, an authentic Tokyo style restaurant. Go ahead and book the tatami room (a private dining room where guests are seated on a mat) and enjoy sake drink (a traditional Japanese alcoholic drink made from rice) and Japanese foods like teppanyaki (meat and vegetables stir-fried in front of customers), shabu shabu (beef and seafood soup with assorted vegetables) and a vast selection of bento (Combination menu), or sushi (fish, seaweed and rice, served with soy sauce and horse radish called wasabi). Speaking of sushi, there’s a sushi bar here. See how quick the chef constructs your food using the freshest fish available! Go for the nigiri sushi (different kinds of raw fish on top of Japanese rice), as the meat here is very fresh.

See our full list of recommended Hotels in Surabaya, East Java, Indonesia and also compare the prices with airbnbs in Surabaya, East Java, Indonesia

Special occasions, events and workshops available at Shangri-La Surabaya

Also, there are dinner parties held by the hotel periodically for New Year’s Eve, Lebaran (an Islamic celebration, between July and August), Lunar New Year’s Eve (between January and February) and Mid-Autumn Festival (a famous Chinese celebration usually held at the end of August or early September) in its ballrooms. Besides these, there are occasional events like fashion shows, cooking classes, etc., especially during the hotel’s low season (March - June, September - November). So, when is your next visit to Surabaya? Make sure you experience the Shangri-La, the best hotel in Surabaya!

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Hotel Amenities
Children's playground Bridal suite Car hire Table tennis All plates, cutlery, glasses and other tableware have been sanitized Snack bar Spa and wellness centre Internet services Packed lunches Parking Express check-in/check-out Room service Fax/photocopying Fire extinguishers Food can be delivered to guest accommodation Physical distancing rules followed Linens, towels and laundry washed in accordance with local authority guidelines 24-hour security Outdoor pool Tennis court Ticket service Garden Non-smoking rooms VIP room facilities Hot tub/jacuzzi Shoeshine Use of cleaning chemicals that are effective against Coronavirus Staff follow all safety protocols as directed by local authorities Guest accommodation is disinfected between stays On-site parking Process in place to check health of guests WiFi Sauna Outdoor pool (all year) Shuttle service (additional charge) Trouser press Physical distancing in dining areas Laundry Meeting/banquet facilities Babysitting/child services 24-hour front desk Valet parking Safety deposit box Gift shop ATM/cash machine on site Swimming Pool Cashless payment available Free WiFi Guests have the option to cancel any cleaning services for their accommodation during their stay First aid kit available Newspapers Air conditioning Free parking Fitness centre Golf course (within 3 km) Massage Tour desk Lift Nightclub/DJ Hand sanitizer in guest accommodation and key areas Restaurant Ironing service Facilities for disabled guests WiFi available in all areas Currency exchange Shops (on site) Luggage storage Bar Dry cleaning Daily housekeeping Designated smoking area Contactless check-in/check-out Screens or physical barriers placed between staff and guests in appropriate areas Guest accommodation sealed after cleaning Barber/beauty shop Concierge service
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