Sheraton Surabaya: The Best Hotel In The City’s Central District

Review of Sheraton Surabaya Hotel & Towers | Jalan Embong Malang 25 - 31
  • Trip101 Review

There are many reasons why people come to Surabaya, Indonesia. For some, Surabaya is a transit city before they continue their journey to the volcanic Mount Bromo, which has been gaining popularity due to the gorgeous sunrise view from the crater rim. As well as this, you can also visit many other exotic destinations in East Java via transit in Surabaya. Nevertheless, as the city is becoming more metropolitan, many people also come to this city for business purposes. As the second biggest city in Indonesia, Surabaya is well-developed with many different hotels, and this may make it difficult for you to decide where to stay. However, if you want to stay in one of the city’s best accommodations adjacent to the largest luxury city mall, Tunjungan Plaza, and pretty close to the airport, stay at the Sheraton Surabaya Hotel & Towers!

Central but private

sheraton surabaya: the best hotel in the city’s central district | central but private

The Sheraton Surabaya Hotel & Towers is located on one of the major streets in the Central Surabaya district. Surprisingly, you need not worry about noisy traffic in Sheraton Surabaya, as the hotel is located in a quiet private area, making you forget that you are actually in the center of Surabaya City! From the street, you can only see the Sheraton’s skyscraper from behind Tunjungan Plaza Mall. You can’t see the hotel’s façade from the street as this hotel is located right behind the mall’s complex. To get to the hotel lobby, your driver will drive along a driveway to an open area circled by pillars (does it remind you of the Colosseum theater in Rome?) and with a mini park in the middle, that will finally lead you to the lobby.

The 5-star hotel under Starwood

sheraton surabaya: the best hotel in the city’s central district | the 5-star hotel under starwood

Sheraton Surabaya is one of the hotel brands that belongs to the world’s reputable hotel company named Starwood, which owns more than 1000 five-star hotels around the globe.You will certainly get all you need for a 5-star hotel stay, including a modern gym with up-to-date workout equipment and a large swimming pool. As you enter the lobby, there are many things to commend on this area, especially about how spotlessly clean and how well air conditioned it is, but I particularly love the stairs that lead to the upper lobby floor and the lighted dome-like decorations with abstract pictures in the middle of the ceiling, making it so artistic. There is live music played in the lobby occasionally, especially during the weekends, and it’s nice to spend some time in the lobby especially when you bring your gadgets, as the Internet connection here is very speedy.

Lavish bedroom

sheraton surabaya: the best hotel in the city’s central district | lavish bedroom

As a 5-star hotel, rooms in Sheraton Surabaya are spacious, carpeted, and fully wallpapered with a plasma TV, a sparkling bathroom with a hair dryer and bathing amenities, a mini bar, an in-room safe, etc. However, the thing that may make you land your choice to this hotel is its very fast internet from all hotel areas, including the rooms, where this is a rare thing in other hotels throughout the area. Also, there is good news for those who care about their shoes. Surprisingly, you will find shoe polish kits inside one of the drawers, to make sure your shoes are shiny before stepping out of the hotel! There is a sofa chair by the window and also a big mirror covering the wall behind the beds. From the window you will be able to see the city of Surabaya, and if you stay on a higher floor (somewhere between the 15th to 25th floor), you will be able to see the ‘Suramadu’ Bridge, which connects Surabaya with the island of Madura!

Breakfast buffet with varieties of Continental spread and Asian cuisines

sheraton surabaya: the best hotel in the city’s central district | breakfast buffet with varieties of continental spread and asian cuisines

Rates starts from 101 USD (deluxe room) and all prices include a breakfast buffet at ‘Bromo Cafe’, which has many varieties of Continental food, as well as Asian dishes like sushi and congee. Juice, smoothies, coffee, and tea are available to choose from as your beverage, but I’m glad that they also can make you a cappuccino or latte instead of just regular black coffee. If you are a vegetarian, you can always ask the manager to arrange a special meal and they will be considerate enough to prepare one for you.


Hang out at Tunjungan Plaza

hang out at tunjungan plaza

What make this hotel the best among the ones in the area is not only due to its superb standards of facilities and services, but also the fact that it’s adjacent to Tunjungan Plaza - the mall that has the largest collections of entertainment, restaurants, and shops selling different local and international brands in the city. Getting bored by just staying and eating in the hotel all day long? Go out of the lobby to the open area, and you will find that the mall’s entrance is just a few steps away from there. While people who stay at other hotels will certainly have to deal with the heavy traffic, you will simply make an exception just by staying in the Sheraton Surabaya Hotel!

Other amenities at Sheraton Surabaya Hotel & Towers

Another feature of Sheraton Surabaya Hotel & Towers is its hospitality. The hotel will try its best to make your stay an enjoyable one and for your convenience you can always tell the staff if you need anything as they are always happy to help. They can help you rent a car, and if you have to leave early in the morning for the airport, you simply tell the manager or one of the staff members to arrange a wakeup call and transport to the airport, and most importantly pack you some breakfast to be eaten later on. There are several hotels to choose in the district, but if convenience and luxury are what you are looking for, this is the right hotel for you!

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