Cancún is split into two contrasting districts: El Centro is the quaint downtown area where you can glimpse the authentic local lifestyle, while Zona Hotelera is the animated hotel zone with high-rise buildings, vibrant nightlife, and a thriving dining scene. Punta Cancun is the widest part of the beach strip, lined with trendy bars and clubs. With a leveled sandbar and calmer waters, this stretch is one of the most accessible areas on the beach. Before you leave the destination, you can purchase souvenirs in the massive flea market with ramps that allow customers with limited mobility to roll around conveniently.
There is never a dull moment in Cancún - you just need to plan a fitting itinerary and book an apt stay! Keep reading for the best wheelchair accessible hotels in Cancún, Mexico.
We handpicked these listings carefully, considering (wherever possible) recent guest reviews, location, accommodation type, prices, availability of dates, decor, and an environment conducive to guests with mobility challenges. The image galleries get refreshed with the latest updates regularly. They were last updated on April 14, 2024.
1. Hotel Plaza Kokai Cancún (from USD 41)
Centrally situated in a residential area, this modern hotel makes an ideal starting base to explore some of Cancún’s popular attractions. Guests with limited mobility will appreciate the wheelchair accessibility of this hotel, evidenced by the grab rails on all toilets inside the hotel.
After a day out, chill out and jam to live music with a glass of signature cocktail and a sandwich in the casual bar. This activity incurs an extra cost. Moreover, for a surcharge, reliable shuttle transport can also be provided for efficient exploration.
Hotel Plaza Kokai Cancún
Address: Avenida Uxmal 26 Super Manzana 2A
1.26 km (0.8 mi) from Mercado 28
2. Ibis Cancun Centro (from USD 71)
Good value for money with affordable pricing and no unexpected costs.
Convenient central location with nearby restaurants, grocery stores, and shopping centers.
Central location with easy access to city attractions and transportation hubs.
Breakfast options available, with nearby dining choices and convenience stores.
This colorful hotel contains 190 well-appointed accommodation options spread over 5 floors, and 5 rooms are dedicated to guests with physical limitations. This property features braille for the visually impaired and a low-height bathroom sink and toilet with grab rails for wheelchair users. The accessible room also adds a wide bathroom door for maximum comfort.
Further, private accessible parking and airport shuttle services are available for an additional charge. There is also a 24-hour snack bar in case you crave something to nibble at midnight.
Ibis Cancun Centro
Address: Avenida Tulum y Nichupte Supermanzana 11 Manzana 2 Lote 3
2.2 km (1.4 mi) from Mercado 28
3. Hampton Inn By Hilton Cancun Cumbres (from USD 146)
Reasonable pricing for a short stay near the airport.
Convenient location within a shopping square, free shuttle to the airport, and a swimming pool.
Close to the airport and a variety of restaurants and stores, but a bit far from the city center.
Complimentary breakfast with good options, but some guests found it limited.
A good morning starts with a satisfactory breakfast! In this hotel, a hot breakfast is served for free. The reception operates round-the-clock so you can easily seek assistance should you need it. Business travelers can convene in the business center to get some work done for an extra cost.
When it comes to accessibility, this chic accommodation is second to none. It has every accessible attribute you could think of, including accessible elevators, parking, passage doors and entrance, wheelchair ramps, and many more.
Hampton Inn By Hilton Cancun Cumbres
Address: Blvd. Luis Donaldo Colosio MZA 1 SM
5.51 km (3.5 mi) from Mercado 28
4. Kabah Boutique Hotel (from USD 90)
The major highlights of Kabah Boutique Hotel are the fantastic shared spaces such as the outdoor pool, gym, lounge, and terrace. Relax on the rooftop hot tub while admiring the dramatic city skyline. The rooftop is accessible via elevator, suitable for wheelchair users.
The property is wheelchair-accessible so you will not need to worry about the accessible amenities and facilities wherever you book. Accessible parking is up for grabs, and shuttle services can also be arranged to let you travel leisurely.
Kabah Boutique Hotel
Address: Av. Kabáh Mz 2 Lote 17, Sm 17, 17, 77500
1.7 km (1.1 mi) from Mercado 28
5. Four Points by Sheraton Cancun Centro (from USD 179)
You can let your furry friend tag along in this pet-friendly hotel for a non-refundable pet fee of 50 USD to make your stay even more memorable. Besides its pet-friendly policy, Four Points by Sheraton Cancun Centro boasts accessibility facilities to cater to lodgers with special physical needs.
This stylish hotel is equipped with elevators, wheelchair-friendly routes, and accessible rooms. A valet parking perk is also outfitted for drivers in wheelchairs. Additionally, an emergency cord is installed in the bathroom to call for help when needed.
Four Points by Sheraton Cancun Centro
Address: Avenida Tulum, MZ1 -Lote 2 SM 12
2.84 km (1.8 mi) from Mercado 28
6. Eco-hotel El Rey del Caribe (from USD 88)
Experience a tranquil retreat in this eco-hotel surrounded by tropical greenery. The well-manicured garden makes a quaint setting to unwind and let loose. Somewhere in the garden, you will find a sparkling outdoor pool and a hot tub to soak your cares off. It also houses a yoga room and offers yoga classes for meditation.
Each room is appointed with a well-stocked kitchen so you can prepare your daily meals. You can book the rooms on the ground floor to avoid going up and down. Shuttle services are also available for a cost.
Eco-hotel El Rey del Caribe
Address: Avenida Uxmal 24 Manzana 3, Lote 18, Supermanzana 2-A
1.2 km (0.8 mi) from Mercado 28
7. Las Gardenias (from USD 43)
Las Gardenias is a cozy accommodation offering great services to ensure a stress-free stay. For optimal convenience, guests can avail of the paid shuttle services, grocery delivery, and laundry services. Meanwhile, daily housekeeping and room service are provided for free.
Guests can drop by the in-house coffee house on lazy mornings for a cup of espresso. Facilities for disabled guests are aptly laid out for a welcoming vacation experience. The reception area is also open for 24 hours to attend to your needs all the time.
Las Gardenias
Address: 19 Roble Retorno 6
698 meters (0.5 ft) from Mercado 28
8. Hotel Caribe Internacional Cancún (from USD 48)
Accessibility is in the makings of this charming hotel located in downtown Cancún. This is a wheelchair-friendly hotel with parking spots designated for disabled guests. The upper floors are accessible via elevator as well.
Step out on the landscaped garden to soak in the sunshine and catch fresh air. You can also enjoy refreshing laps on the seasonal outdoor pool to beat the summer heat. Other customer-oriented services such as a 24-hour front desk, concierge service, and daily housekeeping also come in handy.
Hotel Caribe Internacional Cancun
Address: Avenida Yaxchilan y Sunyaxchen 36 y 37 Colonia Centro S.M. 24 Manzana 22
529 meters (0.4 ft) from Mercado 28
9. Hotel Casa Maya (from USD 142)
Affordable rates, good value for money, and discounts on water park access.
Private beach, clean pools, spacious rooms, water park, grocery store, and laundry service.
Prime beachfront location, close to shopping mall and tourist attractions, easy access to local buses, and safe for kids.
Great breakfast buffet, beach snack service, variety of dining options, but some inconsistency in food quality and high prices for drinks.
One of the best things about Hotel Casa Maya is its wheelchair accessibility. The elevators can give easy lifts to the upper floors, and accessible parking is also present. If you want to travel conveniently around the area, you can call for a shuttle service for a fee.
Set in the heart of the hotel zone, this hotel promises a lovely beach getaway experience near restaurants, a shopping center, and golf courses. The property sports two heated pools with a shallow area for children. There is also a sprawling water park for upgraded fun on the waters.
Hotel Casa Maya
Address: Boulevard Kukulcan KM 5.5. Zona Hotelera
6.06 km (3.8 mi) from Mercado 28
10. Canopy By Hilton Cancun La Isla (from USD 222)
Reasonable pricing for a modern, stylish hotel with high-quality amenities.
Rooftop pool, cozy rooms with swings, and convenient access to a shopping mall.
Perfectly situated by a mall, with easy access to local bus and a short walk to a public beach.
Delicious dining options nearby, with a Thai restaurant offering stunning water views.
Seeking a home that welcomes physically disadvantaged guests in Cancún? Canopy By Hilton Cancun La Isla is the right choice for you! This 5-star hotel is complete with wheelchair-accessible features such as a lower bathroom sink, toilet with grab rails, and accessible parking.
The sophisticated hotel’s facilities and public areas are fit for guests with reduced mobility. Make your stay even more hassle-free by requesting room service and shuttle transfers. Pets are also accepted here, and pet bowls and baskets are provided for convenience.
Canopy By Hilton Cancun La Isla
Address: Boulevard Kukulcan S N Km. 12.5,
9.29 km (5.8 mi) from Mercado 28
Feel welcome in Cancún
Cancún boasts favorable weather, white-sand shorelines, and turquoise-blue waters. That aside, there are many wheelchair-friendly places to welcome every individual warmly. To roll around easily, you can reserve a stay in one of the best wheelchair accessible hotels in Cancún, Mexico.
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